At PowerPlus Energy, we understand that concerns surrounding lithium battery fires are real and increasing. As Australia’s largest battery manufacturer, we take these concerns seriously and want to reassure both our installer network and the households they support that safety is central to everything we do. As part of the community, we are committed to protecting what matters most — your safety and peace of mind.
Recent media coverage has highlighted the rise in lithium battery-related incidents. While most of these are linked to consumer devices such as e-bikes, e-scooters, and waste-facility storage, we recognise that the conversation creates hesitation among homeowners considering energy storage systems.
Our role, and our ethical responsibility, is to acknowledge those fears, remain transparent about the measures we take, and ensure installers have the facts and confidence to address questions from end users.
Our Commitment to Safety and Compliance
To maintain safety, reliability and trust, PowerPlus Energy implements a comprehensive set of design controls, testing protocols and mitigation strategies. Our battery systems are engineered to conform with applicable Australian Standards and industry best practice, including alignment with the emerging specifications.
Every PowerPlus Energy battery includes multiple layers of protection, such as thermal monitoring, robust enclosure design, fault-management controls, and safe ventilation pathways. Our systems undergo rigorous testing and verification processes to ensure they deliver safe, dependable performance throughout their operating life.
In addition, we work closely with certified installers who conduct detailed system and site assessments to ensure each battery is installed to the highest standard and operates within safe limits. By pairing advanced technology, rigorous quality control, and best practice installation, we give you and your end users peace of mind that your energy storage system is both safe and reliable.
Our Ongoing Responsibility
While we hope incidents never occur, if they do, PowerPlus Energy will provide the necessary support, instructions and technical guidance to resolve the situation safely.
We recognise that our responsibility does not end at the point of manufacture — energy storage is about trust. PowerPlus Energy understands community fears around lithium battery fires, and we don’t dismiss them. Instead, we meet them with transparency, robust safety design, and strict adherence to standards and technical specifications.
Our aim is to give installers the confidence to reassure end users, supported by clear technical data and our ongoing commitment to review, improve and openly communicate our safety practices.
In our next article, we’ll take a closer look at the fire-mitigation measures built into PowerPlus Energy batteries, so installers can clearly see how our chemistry, system design and compliance frameworks work together to deliver safe, reliable energy storage solutions.
